Southampton Auto Repair

Operating Hours:Mon - Fri: 7:00 AM - 5:30 PM
Give us a call:(215) 355-8877

Monthly Archives: August 2020

What do our clients really want to know?

At Frank's Servicenter our phone is constantly ringing with new clients asking questions of how much will something cost and do we fix a certain issue or do we work on their model of vehicle. Let's face it nobody really wants to get their car serviced and it can be daunting to find a new automotive service provider. At the end of the day what do you as an Automotive Repair consumer really want to know? In fact its the same as any other consumer. What the automotive consumer REALLY wants to know is the answer to all of the questions that they are NOT ASKING of the business that they want to deal with! Here are some of those questions!!! Are you a good person? Is your service team made of of good people? Are you reputable and honest? Can I trust the information that you are presenting to me? Are you going to take good care of myself and my belongings? If I have a problem will you help me? Now that we can see some of these questions the next obvious question is how can we find out the a ... read more

What is a Power Steering Rack?

There are millions of parts on your vehicle and this one literally points you in the right direction. If your looking to find out what is a power steering rack? What does the steering rack do? What are the symptoms of a bad steering rack? and why do you need to repair your power steering rack? Read on to find out! The steering rack is an aluminum housing enclosing a rack and a steering pinion. The steering pinion is connected to the steering wheel through the set of jointed shafts. As the steering wheel is turned, the pinion moves and pushes the steering rack either to the left or right. The ends of the steering rack are connected to the front wheels through the tie rods. This linkage transmits the movement to the wheels to move them left and right as well. All modern racks have a form of power assist. Power Assisted steering has been around for many years. For most drivers today, power steering is a given standard. Power steering is designed to make our driving experience not only mor ... read more