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Tag Archives: Customer Service

Why Are My Brakes Making A Grinding Noise?

Why Are My Brakes Making A Grinding Noise?

Why Are My Brakes Making A Grinding Noise? You know what sound we’re talking about - the one your car makes when stopping abruptly. No need to panic! Discovering the issue is the first step. Your Brakes are one of the most critical features on your vehicle. When it comes to your Brakes, be prompt and take action to ensure your safety to avoid any complications or accidents on the road. The grinding you’re hearing during a sudden stop is most likely due to your ABS (Anti-Lock Braking System). This automatically will activate to prevent Skidding and Wheel Lockups. Once your foot is off the pedal the grinding noise should stop. If it continues, you’ll want to schedule a break repair ASAPhere. This could be a sign your vehicle has Worn Brake Pads. Still aski ... read more

Categories:

Brake Repair

How Often Should I Check My Tire Tread

How Often Should I Check My Tire Tread

How Often Should I Check My Tire Tread Your tires are what literally keep you grounded! With the cold air quickly approaching, now is the time to check them out!   Low tread depth makes it harder to stop your car which can be dangerous when driving in the rain, sleet, and snow.   What Are The Reasons Your Tires Have Early or Irregular Wear? Improper Inflation Pressure Out-of-Spec Tire Alignment Lack of Tire Rotation That's why it is so important to maintain regular maintain regular service. Taking care of your tires will not only keep you and others safe on the road but will save you money in the long run as well. Here at Frank's we recommend checking them at least once a month!     If It's that time to Check Your Tires and Service Your Vehicle, bri ... read more

Categories:

Tires

What if something goes wrong? I mean it is 2020…….

What if something goes wrong? I mean it is 2020…….

In the course of 2020 we have all seen some crazy things that we could have never imagined. So, what if something goes wrong after your vehicle is serviced? While we take every precaution possible inevitably something could still go wrong. In the unfortunate event that you should have an issue with any work performed we cover all repairs and services with a 2 Year and 24,000 mile Nationwide warranty. Some products and services have even more coverage than that! I'm sure that you are not surprised that a local family business takes warranty issues extremely seriously, but you may be wondering how this service can be extended across the nation for you next road trip? We have partnered with a Nationwide network to make sure that you have the peace of mind that coverage is always available in the unlikely event that you should have a failure. Should you ever experience an issue reach out to us immediately and we will work to resolve any issue and or concerns straight away. No one likes to ... read more

How long will it take to repair my car?

We know, getting your car repaired is right up there with going to see the dentist! Well really it is actually much better than the dentist, but anyway. None of us budget the time or finances to take care of our main mode of transportation. But for today lets concentrate on the time factor. Time is the worlds most limited resource, especially if your responsible for kids, pets, homework, parents, friends, etc. The list of responsibilities goes on forever. Automotive repair is not something that can be rushed. After all when your rushing to the next kid pick-up/drop off do you really want to get a surprise car problem!!?? The best advice that we can give to assist in this battle for more time is to plan ahead. Frank's Servicenter offers a free shuttle service to get you to work or back home. If you desire even more flexibility we also offer free loaner cars for your use while your car is in for service. To reserve a loaner car or for more details ... read more