Archive for car repair

What do our clients really want to know?

At Frank’s Servicenter our phone is constantly ringing with new clients asking questions of how much will something cost and do we fix a certain issue or do we work on their model of vehicle. Let’s face it nobody really wants to get their car serviced and it can be daunting to find a new automotive service provider. At the end of the day what do you as an Automotive Repair consumer really want to know? In fact its the same as any other consumer. What the automotive consumer REALLY wants to know is the answer to all of the questions that they are NOT ASKING of the business that they want to deal with! Here are some of those questions!!!

  • Are you a good person?
  • Is your service team made of of good people?
  • Are you reputable and honest?
  • Can I trust the information that you are presenting to me?
  • Are you going to take good care of myself and my belongings?
  • If I have a problem will you help me?

 

Now that we can see some of these questions the next obvious question is how can we find out the answers? Very few of us will call up an unknown business and blurt out “Are you a good person?, Are you reputable and honest?” As much as we would all like to that is just not a reality! So the next best alternative is to research the business. Check out reviews online, Google, Facebook, other industry sites. Look at the company web site, is the site filled with graphics and words only? Is the team and facility present? What is the history of the company? Do they offer a warranty or guaranty? Do they have state or industry accreditation? Find out what the public has to say, what you friends and neighbors know. How does the facility look? Is it well kept and presentable or run down?

While we have the understanding that these are the unanswered questions of our clients we take great pride in the results you will find with Frank’s Servicenter. Frank’s Servicenter is family owned and operated. While we are in our third generation pictures of the fourth generation grace the walls!  Our team is comprised of hardworking, reputable and honest men and women of our community.  These industry professionals are trained and certified. All of our work carries a 2 Year and 24,000 mile warranty. Our current clients generously post reviews of our efforts online. We are AAA Certified, BBB rated A+, Repair Pal Certified, Napa Autocare and ASE Certified just to name a few. We practice transparency through electronic digital inspections so that we can share everything that we see with you. We are meticulous while maintaining both your vehicle as well as our own vehicles and our facility. So next time you have an automotive question? Feel free to ask!!

Posted in: Auto Maintenance, auto repair, car maintenance, car repair

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Cooling System Service

How often should you change your antifreeze? Thankfully advancements in cooling system and chemical technology has extended the interval for cooling system maintenance to be every four years or 60,000 miles. At this time we will install a specialized cooling system flush machine inline to reverse flush the system until fresh fluid is filled throughout the system. This service will maintain proper system operation and maximize the life span of cooling system components.

Corvette Cooling System Maintenance

Posted in: Auto Maintenance, auto repair, car maintenance, car repair

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Brake Repair

How much will it cost to fix my brakes? That is a great question that we get everyday. The problem with that question is that we need more information to give you the answer. We can compare it to calling a doctor and asking how much it will cost to fix a leg that hurts! There are questions and data that need to be gathered along with physical inspection and evaluation. After all of these items then we can give you a detailed written cost estimate. The great news is that you can come in and free of charge we will go through all of these processes and give you all of the information that you need to make the right decisions.Brake Repair

Posted in: Auto Maintenance, auto repair, brakes, car maintenance, car repair

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Fuel System Southampton PA

fuel-injection-cleaning-franks-servicenter-southampton-pa

Question: What benefit will I get out of a fuel system cleaning?

Answer:

Well, the dirtier your fuel system is, the bigger the improvement you’ll see in performance. But it’s not good to wait until your engine is running poorly, you’ve wasted hundreds of dollars in gas or maybe even damaged your fuel injectors and catalytic converter. Gasoline is a petroleum-based product and will leave some residue, gum and varnish along the way. Some of that can find its way into your fuel injectors and interfere with their job. The fuel injectors do just that – inject fuel into your engine. They spray a precise amount of fuel, at a precise time, in a precise pattern, at a precise pressure. When they are dirty this precision just isn’t possible. So your vehicle engine can run poorly. Also carbon deposits build up on valves and in the combustion chambers.

Fuel economy suffers and performance is degraded.These conditions allow excess unburned fuel to pass out through the exhaust to accumulate in the catalytic converter – which can lead to it overheating and failure. So poor engine performance and the chance of having to replace fuel injectors and catalytic converters – all potential problems for Southampton drivers with dirty vehicle fuel systems. A professional fuel system cleaning in Southampton cleans out deposits, fuel injectors and the air induction system. Southampton drivers get optimal power, performance and and it helps avoid future repairs. Now I said professional fuel system cleaning: this isn’t just pouring a bottle in the gas tank. Cleaner is added into the fuel system with a special tool attached to a vacuum source and there is some manual scrubbing of the throttle body and air induction system. If you are experiencing a rough idle or unusually poor, ask your friendly and knowledgeable pros at Frank’s Servicenter Inc. if a professional fuel system cleaning at Frank’s Servicenter Inc. in Southampton is in order.

Posted in: auto repair, car repair, fuel system

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