Jerry

Job Title: General Manager
Supports: Both shops
Time in Current Role: 7 years
Industry Experience: 31 years

How has your previous experience prepared you for this role?
My previous experience taught me the importance of structure and processes—and how to successfully implement them.

How do you approach helping customers with their vehicles?
I am kind but direct. I focus on addressing each customer’s needs and earning their trust through consultation.

What makes you unique in how you perform your job?
I have developed a leadership style that balances supporting the customer with supporting the needs of the business.

Special Training or Certifications:
Various training programs and accreditations completed over several decades.

Outside of Work:
I enjoy maintaining an active lifestyle and writing and performing music.

Favorite Quote or Life Motto:
“None of us is as smart as all of us.”