Had a very positive experience here as a first time customer. I was able to use the night drop box and there is even a return drop box for those who can pay over the phone or in advance to obtain their keys and receipt and invoice. They are surprisngly using a nice text and email based report that shows real photos of your cars brakes , undercarriage, condition of air filters and more so you can really see what they see when they call you . You can even reply by text to authorize additional services that they are recommending or they identified needing service . I was really pleasantly sure to see what had appeared to be an average auto repair shop using a nice high tech application suite to communicate with their customers. I will be back again for service in the future.
John Thank you for choosing us to service your new Acura MDX. I am happy that you were able to utilize the digital inspection to assist you. We also keep a record of all digital inspections performed so that we can reference back to your history as needed. Thanks for taking the time to share your experience.
- Frank's Servicenter Inc.