Posts Tagged mechanic

When are your car repairs covered by car insurance?

Let’s face it, unfortunately car repairs can be expensive. So when can you utilize car insurance to lessen in the burden? We recently had a Cadillac SRX sport utility vehicle in for a headlight concern. This particular model of Cadillac is equipped with a High Intensity Discharge (HID) lamp system. Diagnosis of the lighting system revealed that the HID ballast had failed and would be quite an expensive repair. After further interviewing the client it turns out that while driving an object struck the headlamp and caused the failure. Since it turns out that the HID failure was a result of  accidental road damage we were able advise the client to contact his insurance carrier. Happily the insurance company was able to provide the needed coverage and the client was able to utilize the coverage for repairs and not pay out of pocket. Our advisors are here to serve you and assist however we can. Whether you have an extended warranty or an insurance claim our seasoned advisors can guide you to make the most cost effective decision.

Posted in: auto repair, car maintenance, exterior, headlight, insurance

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Control Arm

What the heck is a Control Arm? You have your car in for a concern that it is pulling to the side when braking. You are informed that you need a new “Control Arm”! But what is that anyway? Control arms are an integral portion of independent suspension. These arms are generally made of iron or aluminum and a wishbone or triangle shape. Depending on the type of suspension system your car may have one or more control arms at each wheel. The metal arm has a combination of bushings and/or ball joints connecting to the adjacent suspension components.

 

 

                                                                              What goes wrong with a Control Arm?

Outside of accident damage and rot the metal portion of the arm can last an extremely long amount of time. The failure on modern control arms is the joints and bushings that are attaching the arms to the suspension. In some cases we can save some expense by replacing just the end components. Your service advisor can direct you based on your particular situation and vehicle. The pulling described in this example was from a badly damaged bushing that allowed the arm to move mimicking steering input and turning one wheel of the car.

 

 

 

How does the Mechanic fix the Control Arm?

Control arms can be rebuilt or replaced. The mechanic will disassemble the suspension and remove the arm from the vehicle. Next he will inspect the condition of each component. In conjunction with your service advisor the most cost effective option will be determined. Then the arm will be rebuilt or replaced and reinstalled. After reassembly of the suspension system the mechanic will torque all of the suspension bolts and road test the vehicle. Following the extensive disassembly the vehicle will be brought in for a wheel alignment before final completion.

Posted in: alignment, auto repair, bushing, control arm, steering and suspension

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How long will it take to repair my car?

We know, getting your car repaired is right up there with going to see the dentist! Well really it is actually much better than the dentist, but anyway. None of us budget the time or finances to take care of our main mode of transportation. But for today lets concentrate on the time factor. Time is the worlds most limited resource, especially if your responsible for kids, pets, homework, parents, friends, etc. The list of responsibilities goes on forever. Automotive repair is not something that can be rushed. After all when your rushing to the next kid pick-up/drop off do you really want to get a surprise car problem!!??

The best advice that we can give to assist in this battle for more time is to plan ahead. Frank’s Servicenter offers a free shuttle service to get you to work or back home. If you desire even more flexibility we also offer free loaner cars for your use while your car is in for service. To reserve a loaner car or for more details Click Here. The second part of planning ahead is to have a maintenance plan for your vehicle. Our advisors will layout what your car or truck will need so that we can help you to budget both the time and the finances to keep your car moving worry free with as least amount of surprises as possible!

Posted in: Auto Maintenance, auto repair, car maintenance, Customer Service, loaner car, schedule service, schedule service, Shuttle service

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Oil Change

How long will it take to change my oil?

That is a great question! To just merely drain and refill the engine oil on your car is a relatively easy and quick task. Unfortunately vehicle maintenance is much more than just “changing the oil” as the title suggests.

So the real question is what is an “Oil Change“?

An Oil Change is actually just one part of a 3,000/5,000/10,000 mile service. One of the many items that is completed during this service is the simple draining and refilling of the motor oil and replacement of the oil filter. Although to keep your complete vehicle safely operating as designed there are actually many more items that will be inspected, adjusted and serviced at this service visit. First of all the vehicle will have a complete digital maintenance inspection performed. All of the fluids will be checked for level, cleanliness, replacement and topped off as required. The tires will be inspected and the pressures adjusted as needed.  Throughout the maintenance inspection the technician will review the complete vehicle assessing the on board systems, the lighting, windshield wipers, air filer, cabin filter, belts and accessories. The battery is tested and the engine components are assessed. While performing work under the vehicle the technician will review the steering, suspension, drive train, tires and brakes. Throughout this process the technician will utilize an iPad to document photographs of any abnormal conditions. Following the assessment and the refilling of the motor oil the technician will reset the on board maintenance reminder system and apply a reminder to the windshield.

 

How long will this take again?

As we can see an oil change is actually much more than the simple title implies. So if you are in a rush and just do not want the actual motor oil to be neglected that can be changed in roughly 30 minutes. To actually complete the mileage service and ensure long term reliability we ask our customers to allow up to one hour.

What kind of oil do I need?

You many have been posed the question if you would like regular/standard/conventional oil or “Synthetic” oil. Just about every new car requires the use of a Synthetic motor oil. Synthetic oils are far superior offering increased protection along with extended service intervals. Please keep in mind that no matter what kind of oil your vehicle requires you should have your car in for its routine maintenance service and assessment at least every 6 months. If you drive an older car and high mileage is not a concern then a standard oil may be your best option. Ask your service advisor which is best suited for your vehicle and driving habits.

Posted in: Auto Maintenance, car maintenance, car repair, Inspection, Oil Change

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Winter Tires Vs. Snow Tires

What are winter tires? One of the biggest myths about “Winter Tires” is that they are “snow tires”. Winter tires are designed for improved traction in cold/wet/slippery conditions. The main factor in all of these conditions is the low temperature. Specific winter tires have design features that maximize their performance in cold weather, not just snow. So if you want maximum performance and the safest cold weather driving possible; snow tires are a huge upgrade. There is a vast difference from a winter tire to an all season tire. A great set of all season tires will be outperformed by true winter tires in the cold and wet weather.

Winter Tire

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